Human-Centric Process-Aware Information Systems (HC-PAIS)

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.Comment: 8 page

BenutzerInnenanforderungen einer kooperationsfördernden Online-Plattform für Musikschaffende

Diese Arbeit zeigt auf, welche Möglichkeiten bestehen, den kooperativen und kreativen Prozess des Musikschaffens mit Hilfe von Informationstechnologie zu unterstützen. Bedürfnisse und Anforderungen von Musikschaffenden sowie Teilkonzepte werden - auf Basis von Interviews mit Musikschaffenden sowie theoretischen und praktischen Grundlagen - erhoben bzw. abgeleitet und beschrieben. Sie dienen als Quelle für ein mögliches Gesamtkonzept einer kooperationsfördernden Online-Plattform für Musikschaffende. Innovative Funktionen und Services, um die erhobenen Bedürfnisse zu befriedigen, sind ein zentraler Anreiz zur Beteiligung an der Plattform. Der Aufbau einer virtuellen Gemeinschaft soll einen nachhaltigen Betrieb einer kooperationsfördernden Online-Plattform für Musikschaffende gewährleisten. Ausgehend von den Eigenschaften kooperativer Systeme und virtuellen Gemeinschaften werden ergänzende Empfehlungen zur Geschäftskonzeptentwicklung gegeben.This work shows how the cooperative and creative process of music creation can be supported with information technology. Needs and requirements of music creative persons plus partial concepts - on the basis of interviews with music creative persons, theoretical and practical fundamentals - are collected respectively inferred and described and used as a source for a possible comprehensive concept of a cooperation supporting on-line-platform for audio-creative persons. Innovative functionalities and services to satisfy the collected needs are an essential incentive for people to participate in the platform. The development of a virtual community should provide a sustainable operation of a cooperation supporting on-line-platform for audio-creative persons. Based on the characteristics of collaborative systems and virtual communities recommendations for a business concept are presented

Process Mining and Conformance Checking of Long Running Processes in the Context of Melanoma Surveillance

Background: Process mining is a relatively new discipline that helps to discover and analyze actual process executions based on log data. In this paper we apply conformance checking techniques to the process of surveillance of melanoma patients. This process consists of recurring events with time constraints between the events. Objectives: The goal of this work is to show how existing clinical data collected during melanoma surveillance can be prepared and pre-processed to be reused for process mining. Methods: We describe an approach based on time boxing to create process models from medical guidelines and the corresponding event logs from clinical data of patient visits. Results: Event logs were extracted for 1023 patients starting melanoma surveillance at the Department of Dermatology at the Medical University of Vienna between January 2010 and June 2017. Conformance checking techniques available in the ProM framework and explorative applied process mining techniques were applied. Conclusions: The presented time boxing enables the direct use of existing process mining frameworks like ProM to perform process-oriented analysis also with respect to time constraints between events